Job Description

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Position Teller (Douglasville) Job Code-2106 req4975 Douglasville Full Time

Delta Community is one of the largest and fastest growing credit unions in Georgia. Our rapid growth has created additional career opportunities within the organization. We are looking for energetic, flexible, and service oriented individuals for the following position.

The Teller position will require face-to-face contact with the membership on a daily basis. Teamwork with other staff members is required to ensure prompt and courteous service to all members. They are responsible for processing various types of transactions including handling deposits, withdrawals and cashing various checks. In addition, they may process mortgage payments, loan payments as well as assist in other areas of the branch as needed. This position will also promote, recommend and refer products and services. This is a wonderful opportunity to work in a dynamic and fast-paced environment with a competitive salary and benefits package.

Practices safety conscious behaviors in all operational processes and procedures. Essential Functions:

• Ensure that Delta Community Credit Union maintains a good image through good customer relations by handling account entries with a high level of accuracy.
• Provide superior service to members and guest members.
• Must be detailed oriented.
• Possess strong interpersonal and communication skills.
• Must have strong organizational and time management skills.
• Educate members on emerging bank technology and digital solutions such as mobile, online, Zelle and ATM to make their banking experience easier.
• Process and balance various types of monetary transactions including deposits, withdrawals, loan payments, cashing checks and cash advances.
• Maintain security of cash drawer, negotiable instruments and credit union documents to ensure confidentiality of members' accounts to protect members and Delta Community Credit Union.
• Complete Shared Branching deposits, withdrawals, loan payments and mortgage payments.
• Promote, recommend and refer products and services while being respectful and maintaining professionalism.
• Receive mortgage and loan payments.
• Identify and report suspicious activity including but not limited to phishing, money laundering, smurfing, layering, counterfeit currency, elder abuse, check kiting, account takeover fraud, new account fraud, wire fraud and loan fraud.
• Meet or exceed established service goals.
• Meet balancing standards consistently.
• Be an effective team member through cooperation, flexibility and dependability.
• Demonstrate knowledge of Delta Community Credit Union products and services.
• Flexible in daily work schedule and relieving multiple branch office in the Atlanta area.

Other

• This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
• This is subject to change at any time.

Job Qualifications Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Required Minimum Qualifications:

• High School diploma or equivalent.
• 6+ months' cash handling experience or 1+ years' customer service in lieu of cash handling.
• Ability to perform mathematical calculations and work accurately with numbers.
• Comfortable working with little to no supervision in fast-paced environment.
• Must be able to sit/stand approximately 8 hours a day.
• Must be flexible in relieving multiple branch offices and willing to work Saturdays.
• Complies with all Credit Union policies and procedures including those related to Bank Secrecy Act regulations.

Preferred Qualifications:

• Associates Degree in Business or related field.
• 1+ years' customer service and cash handling experience.
• 1+ years' previous credit union or financial service experience.
• Symitar experience.
• Knowledge of Delta Community Credit Union policies and procedures.

Employee benefits include:

• Medical, Dental and Vision Coverage
• Basic Life and Accidental Death &Dismemberment Insurance, Long Term Disability, Employee Assistance Program and MyAdvocate
• Supplemental Insurance or Voluntary Insurance
• 401(k) Plan with Company Match
• Vacation, Holidays and Personal Time Off
• Paid Maternity and Paternity Leave
• Pre-tax Health and Dependent Care Spending Accounts
• Benefit Choice Program
• Health Reward Dollars
• Discount on Gym Reimbursement and Identity Theft Programs
• Legal Services

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